Term of Service

1. Introduction

At Roomah, we believe in being transparent about how we conduct our business. In fact, it is one of our core values. We, therefore, would also like to be very transparent about our website’s terms of service (“Terms of Service” or “Terms of Use”).

Malaya Mamalia Sdn Bhd (1272017-U) (“we” or “us” or “our”) owns and manages the website roomah.co, the Roomah mobile app, the blogs, and all its subdomains (collectively the “Site”), where visitors can find information about our company and our services. These websites’ terms of service (the “Terms”) describe the rights and obligations of a website user or visitor (“Visitor” or “you”) in connection with your use of the Site. Th Terms of Use relate to your use of the Site only, if you book accommodation through the Site, you may also need to enter into separate sub-tenancy agreement (“Agreement”).

Certain capitalized terms used in this policy but not defined have the meaning set forth in our Privacy Policy, which also includes additional details about the collection and use of information at Roomah.

2. Terms

By visiting our Site in any way, including as an unregistered website Visitor, you acknowledge and agree to the website’s Terms of Use. The Terms are applicable only to your use of the Site. If you use or access any of our physical spaces, any web-based services requiring registration and logging in, our referral program or other services or programs we provide, your use of such spaces, services or programs is subject to the terms and conditions you received or accepted when you signed up for such spaces, services or programs. If you do not agree with any of these terms, you are prohibited from using or accessing this site. If you accept or agree to these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to these Terms and, in such event, “you” and “your” will refer and apply to that company or other legal entity.

3. Content and use

Any text, images, videos, audio clips, software, and other content available on or through the Site (collectively, “Content”) are owned by us and our licensors and as such are protected by international copyright laws. We and our licensors retain all proprietary rights in the Site and the Content made available on or through the Site, and, except as expressly set forth in these Terms, no rights are granted to any Content. Subject to these Terms, we grant each user of the Site a worldwide, non-exclusive, non-sublicensable and non-transferable license to use our (i.e., to download and display locally) Content solely for viewing, browsing and using the functionality of the Site. All Content is for general informational purposes only. You may not: modify or copy the materials; use the materials for any commercial purpose, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on our Website; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or "mirror" the materials on any other server. We reserve the right, but do not have any obligation to monitor, remove, modify or remove any Content at any time for any reason or for no reason at all.

4. Eligibility

The Site, services, and programs mentioned are available only to individuals who are at least 18 years old, unless we specify otherwise. No one under this age should visit or use the Site and no one under this age should provide any personal information through the Site.

5. Disclaimer and limitation of liability of content

While we strive to always keep the site's content accurate, the Site may contain technical inaccuracies and typographical or other errors in connection with information displayed on the Site, including without limitation to rates, fees, or availability applicable. In no event shall Roomah be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of, or in any way connected with, such errors, inaccuracies, or omissions. Roomah shall have the right not to honour reservations or information affected by such errors, inaccuracies, or omissions. Roomah shall have the right to make changes, corrections, cancellations, and/or improvements to such information or reservations based on such information, at any time, including after confirmation of a reservation.

To the extent permitted by law, we and our affiliates, parents, and successors and each of our and their employees, assignees, officers, agents, and directors (collectively, the “Roomah Parties”) disclaim all warranties and terms, express or implied, with respect to the Site, Content or Services (including third party services) on or accessible through the Site, including any warranties or terms of merchantability, fitness for a particular purpose, title, non-infringement and any implied warranties, or arising from course of dealing, course of performance or usage in trade. In no event shall the Roomah Parties be liable under contract, tort, strict liability, negligence or any other legal or equitable theory with respect to the Site for (a) any special, indirect, incidental, punitive, compensatory or consequential damages of any kind whatsoever (however arising) or (b) damages in excess of (in the aggregate) RM 200.

6. Liability of links

We have not reviewed all of the sites linked to our Site and we are not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Roomah of the site. Use of any such linked web site is at the user's own risk.

7. Governing Law

The Terms of Use shall be governed by and construed in accordance with the laws in Malaysia.

8. Entire agreement

The Terms of Use constitute the entire agreement between us regarding the Site and supersedes and merges any prior proposals, understandings and contemporaneous communications. If any provision of the Terms of Use is held to be invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary so that the Terms shall otherwise remain in full force, in effect and enforceable. In order for any waiver of compliance with the Terms of Use to be binding, we must provide you with written notice of such waiver. The failure of either party to enforce its rights under the Terms of Use at any time for any period will not be construed as a waiver of such rights.

9. Updates to these Terms

This Roomah Terms of Service may be changed or updated occasionally to meet legal, technological or operational requirements and standards. You are encouraged to frequently visit this policy to stay updated about changes. In case of critical changes, these will be circulated to you prior to their implementation. Modifications will be effective on the day they are published

10. How to contact us

If you have any questions about these Terms of Service, you may contact us at info@roomah.co. We will attempt to resolve any complaints regarding these Terms.